
Wednesday, November 12th
The Bridge Building - 2 Victory Ave #100, Nashville, Tennessee
9:00 AM - 9:30 AM
Breakfast & Introductions
9:30 AM - 10:15 AM
The Transformation Principles:
Creating Enduring Change in Healthcare
Join Hemant Taneja, CEO and Managing Director of General Catalyst, and Tanay Tandon, CEO of Commure, for a forward-looking discussion on the digital transformation, workforce transformation, and other macro trends that are reshaping industries globally–and what navigating these shifts and creating enduring change entails for healthcare organizations.
Hemant Taneja | Chief Executive Officer and Managing Director, General Catalyst
Tanay Tandon | Chief Executive Officer, Commure
10:20 AM - 10:55 AM
Swifites, Startups and the Singularity
Step into the future with Dr. Steve Klasko as he shares a retrospective on the evolution of AI in healthcare. Drawing from his experience as a practicing obstetrician, medical school dean, health system CEO, and investor, Dr. Klasko will discuss AI-driven collaboration between humans and machines, the shift to value-based care, and the rise of personalized medicine and population health.
Stephen Klasko, MD, MBA | Executive-in-Residence, General Catalyst
Former President & CEO, Thomas Jefferson University and Jefferson Health
11:05 AM - 12:00 PM
Forward Deployed Engineering Roundtables
Learn about the last-mile difference of FDE for AI development and customized deployments. Then, go deep in small groups led by Commure senior leadership & Forward Deployed Engineers to identify where technology is currently failing, and what changes can make a difference in revenue cycle management.
Max Krueger | Head of Forward Deployed Engineering
12:00 PM - 1:00 PM
Networking Lunch
1:00 PM - 1:45 PM
Scaling AI with Impact: Lessons in Driving ROI and Adoption
This session explores how healthcare leaders are translating the promise of AI into measurable outcomes by examining real-world ROI, adoption barriers, and lessons from early implementations of ambient and agentic technologies.
Vikesh Tahiliani, MD, MBA | VP Care Transformation and Innovation, HCA Healthcare
Kermit Murray, MD | Chief Medical Officer, Tenet Physician Network, Arizona
Evan Kramer, MBA | SVP, Innovation and Operational Excellence, Compassus
Moderated by: Dan Warner | President, Enterprise, Commure
1:55 PM - 2:40 PM
Elevating Patient Experience: Strategies That Improve
Outcomes and the Bottom Line
As health systems seek better outcomes and financial performance, intelligent technology is streamlining workflows and freeing clinicians for meaningful care. This session explores how leading organizations use these tools to enhance experiences and drive measurable results.
Phillip Wood, MBA | Executive Director, Intermountain Ventures Partnerships
Louis Potters, MD | SVP & Deputy Physician-in-Chief, Northwell Health Cancer Institute
Laura Cooley, PhD | Editor-in-Chief, The Journal of Patient Experience
Moderated by: Jamie Colbert, MD, MBA | Chief Medical Officer, Commure
2:50 PM- 3:35 PM
Future-Proofing the Health Tech Stack
AI is reshaping healthcare across clinical and operational workflows, from ambient documentation to autonomous coding. This session explores how technology leaders are building resilient, data-driven ecosystems that integrate seamlessly to enhance efficiency, quality, and financial performance.
Ujjwal Ratan | Leader, ML and Data Science, Healthcare and Life Sciences, Amazon Web Services (AWS)
Shane Creech, MBA | VP Information Technology, Ob Hospitalist Group
Ryan Mackay, MD, MBA | Chief Medical Information Officer, LifePoint Health
Moderated by: Ian Shakil, MBA | Chief Strategy Officer, Commure
3:35 PM - 3:50 PM
Customer Pinnacle Awards
Commure’s customer recognition program, designed to celebrate healthcare leaders driving meaningful change across the industry. Through these awards, we honor the vision, innovation, and execution of individuals who are shaping the future of care and advancing our shared mission to make healthcare intelligent, efficient, and human-centric.
4:00 PM - 4:30 PM
Forward Deployed Engineering Showcase
Head of Forward Deployed Engineering, Max Krueger, will demo the output of the FDE’s hack-a-thon, following up on the morning’s FDE roundtables. See rapid product progress firsthand with a same-day development preview.
4:30 PM - 5:30 PM
Demo Happy Hour with Hors-d'oeuvres
Unwind with colleagues while experiencing live demonstrations of Commure’s latest AI-powered solutions. Engage with our product and engineering teams to see how these innovations can enhance your enterprise workflows.
5:30 PM - 6:00 PM
Shuttle to Country Music Hall of Fame
Continue the conversation with your peers and end the day with a tour and exclusive dinner at the Nashville Country Music Hall. Shuttles will arrive at 5:30 PM and provide transportation to and from the venue.
6:00 PM - 7:00 PM
Tour of the Country Music Hall of Fame
7:00 PM - 9:00 PM
Private Dinner at the Country Music Hall of Fame
