AI Call Center –– An Intelligent Front Office
Scheduling
Listen to Sophia help a patient schedule an appointment
Clinical
Listen to Maria help a patient prepare for their upcoming colonoscopy
Billing
Listen to Julia explain a copay to a patient and take payment over the phone
Patient Navigation
AI Call Center Agent:
Handles patient and insurance company calls, appointment confirmations, and billing inquiries
Scheduling Agent (Commure Sherpa):
Manages patient scheduling, resolves conflicts, and optimizes provider calendars
Patient Outreach Agent:
Sends real-time updates to patients about appointments, medications, lab results, and educational materials
Care Management Agents
Referral Management Agent:
Automates specialist referrals and follow-ups
Prior Authorization Agent:
Submits and tracks insurance approvals in real time
Discharge Planning Agent:
Generates personalized discharge instructions and follow-up workflows.
Revenue Cycle Management
Revenue Cycle Optimization Agent:
Identifies revenue cycle inefficiencies and suggests improvements
Claims Processing Agent:
Submits, tracks, and reconciles insurance claims
Denials Autopilot Agent:
Identifies errors in rejected claims and resubmits to reduce denial rates
How Commure Agents Work
AI-Powered, Always Learning
Agents evolve with usage, getting smarter over time
Seamlessly Integrated
Works with existing EMRs, admin tools, and Commure products
Customizable & Secure
White-glove deployment, HIPAA-compliant, admin-controlled UI
Key Use Cases
Administrative Automation
AI call center, scheduling, claims processing, prior authorization
Clinical Documentation & Decision Support
Ambient AI, EMR workflow automation, clinical insights
Operational Efficiency
Staffing optimization, supply chain automation, room utilization
Patient Experience & Engagement
Automated outreach, education, navigation, follow-up care
Security & Compliance
Strongline integration, compliance monitoring, ambient safety
Latest Press

Willis Knighton Health Selects Commure as Enterprise Ambient Scribe AI Partner
MOUNTAIN VIEW, Calif., May 7, 2026 – Commure, a leading healthcare technology company, today announced it has been selected by Willis Knighton Health as its enterprise Ambient AI partner. Following a competitive evaluation, Willis Knighton Health, one of the nation's premier MEDITECH-powered health systems, chose Commure to deliver its Ambient AI platform across its expansive network of care.
Commure emerged as the clear vendor of choice following a rigorous seven-specialty pilot. The solution generated measurable reduced time in chart and reduced cognitive burden with 88% of providers reporting these benefits. Ultimately, over 80% of participating clinicians requested to proceed with Commure, and 95% stated they would recommend it to their peers.
"Our mission to provide the highest quality care to our patients includes providing our clinicians with proven tools and leading technology," said Mark Galea, CIO of Willis Knighton Health. "After careful review of the proven market-ready solutions that integrate with MEDITECH Expanse, Commure was our system of choice. This investment in ambient scribe and partnership with Commure is intended to ease the burden of electronic charting and complement building a clinician-first intelligent infrastructure with MEDITECH Expanse. Both MEDITECH and Commure are helping Willis Knighton Health deploy AI in a safe and responsible manner."
"Willis Knighton Health’s decision to deploy Commure Ambient AI on Expanse is a testament to their forward-thinking leadership and commitment to their providers," said Ian Shakil, CSO at Commure. "Together, we are setting a new standard for how MEDITECH-powered systems can leverage AI to reclaim clinical time and protect the physician-patient relationship."
"We are impressed by the many ways that Willis Knighton Health continues to leverage its MEDITECH Expanse EHR to improve both the clinician experience and well-being of its patients,” said MEDITECH Product Manager, Michael Coelho. "Integrating Commure’s ambient intelligence at scale within Expanse is further testament to this commitment, enabling clinicians to improve the quality of their documentation while having more meaningful interactions with their patients.”
Willis Knighton Health joins the nation’s leading healthcare organizations in using Commure Ambient AI, adding to the company's impact across tens of millions of appointments. They join a growing number of MEDITECH health systems, ranging from regional community hospitals to integrated delivery networks.
About Willis Knighton Health
Willis Knighton Health, a not-for-profit healthcare organization headquartered in Shreveport, Louisiana, focuses on the health and well-being of the community. It is the largest healthcare provider in north Louisiana with four acute care hospitals and a rehabilitation institute. Willis Knighton’s broad continuum of care includes an extended care center, a skilled nursing center, urgent care centers, health and wellness centers, outpatient diagnostic centers and a master-planned community for senior adults. It is recognized as the region’s technology leader and is home to the state’s only proton therapy center. Willis Knighton’s medical staff of 1,000 includes a broad range of medical specialists, many with academic teaching experience. With more than 7,200 employees, it is the region’s largest nongovernmental employer. Through its unique tithe the bottom line philanthropy Willis Knighton donates a minimum of 10% of its profits to support community projects each year.
About MEDITECH
MEDITECH empowers healthcare organizations around the globe to expand their vision of what’s possible with Expanse, the world’s most intelligent EHR platform. Expanse answers the demands of an overburdened workforce with personalized workflows, intuitive functionality, interoperable systems, and innovative AI applications, all working together to drive better outcomes. See why thousands of healthcare organizations in 27 countries and territories choose Expanse. Visit ehr.meditech.com and follow us on YouTube, LinkedIn, X/Twitter, Facebook, Instagram, and Threads.
About Commure
Commure delivers next-generation AI infrastructure for enterprise health systems, integrating ambient intelligence, agentic AI, and revenue cycle automation on a single platform. Its forward-deployed engineering teams work directly with clinicians and administrators to boost margins, reduce burden, and improve patient engagement. Commure integrates with over 60 EHRs and powers millions of encounters, hundreds of millions of interactions, and tens of billions of dollars in annual claims. Learn more at Commure.com.
Media Contact

Commure Introduces Dictation: AI-Powered Clinical Voice, Now at the Cursor
MOUNTAIN VIEW, California, April 2, 2026 - Commure today announced Commure Dictation, a speech-to-cursor extension that brings its Ambient AI, used by tens of thousands of clinicians daily, directly into any text field or desktop application. Clinicians can now draft referrals, inbox messages, and orders using the same voice AI that already powers documentation at scale across health systems.
Commure Dictation moves clinical voice beyond transcription and into the workflow itself. It gives clinicians one seamless tool across tasks, while helping health systems replace fragmented, legacy dictation infrastructure with a unified, lower-cost platform.
“Commure Dictation is not just voice-to-text. It is a single AI-native voice platform that works wherever clinicians document and creates a clear path from documentation to more intelligent downstream workflows. For health systems still managing legacy dictation infrastructure, the case for switching and consolidating has never been clearer." - Sam Ascher, SVP & GM of Ambient AI, Commure
A Seamless, AI-Native Voice Platform
Legacy dictation platforms rely on complex licensing, dedicated hardware, and manual upgrades. Commure Dictation bypasses these bottlenecks entirely with a modern stack. Key features include:
- Universal Cursor Dictation: Speak directly into any text field across 60+ EHRs and apps.
- Contextual AI Editing: Rewrite or restructure text in place using spoken instructions, and automatically fill out templates without manually navigating through fields.
- The Phone as a Mic: Use the Commure Ambient mobile app as a wireless microphone, or maintain existing microphone hardware.
- Intelligent Voice Commands: Format, punctuate, & navigate documents using natural language.
- Built-in Clinical Assistant: Get AI-driven clinical support directly within the dictation flow.
- Frictionless Migration: Instantly transfer legacy macros and shortcuts to ease implementation.

Voice at the Heart of Financial Performance
Commure Dictation brings voice to the front end of financial performance. Built on Commure’s intelligent RCM data model, documentation captured during the encounter flows directly into autonomous coding, CDI, and downstream revenue cycle workflows.Commure Dictation is available today for enterprise deployment and individual provider access. Health systems can take advantage of Commure's Fast Transfer Service to streamline their migration. To learn more or request a demo, visit commure.com/ambient-AI.
About Commure
Commure is a leading AI-native Enterprise RCM and Ambient Documentation platform. Its integrated suite spans ambient AI, autonomous coding, agentic workflows, and end-to-end claims automation, turning labor into software across the full revenue cycle. Commure integrates with 60+ EHRs, powers more than 40 million ambient appointments, processes over $25 billion in annual claims, and serves 130+ health systems across thousands of sites of care. Learn more at commure.com.
Media Contact
pr@commure.com

Inc. Names Commure’s Deepika Bodapati to Its 2026 Female Founders 500 List
MOUNTAIN VIEW, CA , March 11, 2026 – Commure, the fast-growing enterprise Al healthcare technology company powering next-generation infrastructure for providers, is proud to announce that its COO, co-founder Deepika Bodapati, has been named to Inc.’s 2026 Female Founders 500, an annual list honoring the most dynamic women business leaders in the United States. The honor recognizes founders whose bold ideas, resilience, and execution are shaping the future of their industries.
Bodapati leads Commure Athelas as COO, helping scale transformative AI-powered solutions to healthcare organizations across the country.
“Athelas began with a focus on improving care delivery and diagnostics through AI, but we quickly saw that the administrative burden on practices and health systems was just as urgent,” said Bodapati. “Today, as Commure, we’ve built an AI-native platform that replaces manual work with scalable software, helping hospitals and health systems spend more time on patient care while strengthening the financial health of their organizations.”
Commure’s impact spans the healthcare ecosystem, from the nation’s largest health systems to community health centers. Its end-to-end platform processes more than $25 billion in annual claims while saving clinicians and administrators meaningful time each day, with solutions that improve patient access, clinical workflows, and revenue cycle performance.
Each year, Inc. editors evaluate applications through a rigorous, multi-round selection process. Founders are assessed on both quantitative performance metrics, including revenue growth, funding, sales, and audience size, as well as qualitative factors such as innovation, social impact, and brand momentum. The final list represents entrepreneurs who have demonstrated exceptional leadership and measurable progress over the past year. Previous honorees have included such game-changing leaders as Billie Jean King, Sallie Krawcheck, Serena Williams, and Emma Grede—all of whom have transformed their industries and broken barriers along the way.
"Each year, we are increasingly amazed by the extraordinary leaders on our Inc. Female Founders 500 list,” says Bonny Ghosh, editorial director at Inc. “The honorees on this year’s list include innovators in AI, beauty and wellness trendsetters winning devoted fans, and nonprofit leaders making a real impact in their communities. Together, they’re showing all of us what trailblazing female leadership looks like.”
Several honorees will be featured in Inc. magazine’s Spring print issue, on newsstands March 17, 2026. To see the complete list of honorees, please visit: https://www.inc.com/female-founders/2026.
About Inc.
Inc. is the leading media brand and playbook for the entrepreneurs and business leaders shaping our future. Through its journalism, Inc. aims to inform, educate, and elevate the profile of its community: the risk-takers, the innovators, and the ultra-driven go-getters who are creating the future of business. Inc. is published by Mansueto Ventures LLC, along with fellow leading business publication Fast Company. For more information, visit www.inc.com.
About Commure
Commure delivers next-generation AI infrastructure for enterprise health systems, integrating ambient intelligence, agentic AI, and revenue cycle automation on a single platform. Its Forward Deployed Engineering teams work directly with clinicians and administrators to boost margins, reduce burden, and improve patient engagement. Commure integrates with 60+ EHRs and powers millions of encounters, hundreds of millions of interactions, and tens of billions in annual claims. Learn more at Commure.com.
Media Contact:
Dan Warner
Commure, President, Enterprise
daniel.warner@commure.com

Commure Partners with Val Verde Regional Medical Center to Enhance Clinical Workflows with MEDITECH-Integrated Ambient AI
MOUNTAIN VIEW, Calif., December 10, 2025 – Commure, a leading healthcare technology company, today announced a new partnership with Val Verde Regional Medical Center (VVRMC), a community-based hospital serving residents in Del Rio, TX and the surrounding Val Verde region. The organizations will partner to reduce administrative burden and enhance clinical documentation within the MEDITECH Expanse Electronic Health Record (EHR) by deploying Commure Ambient AI, a solution that empowers clinicians with advanced clinical documentation support, autonomous coding, AI copilots, and more.
VVRMC selected Commure Ambient AI for its proven impact to reduce provider documentation time from 30 to 90 minutes a day across specialties such as cardiology and family practice. In addition, Commure will leverage its MEDITECH Alliance partnership to ensure deep integration with MEDITECH Expanse and rapid operational value for the medical center.
Through this collaboration, VVRMC will deploy Commure Ambient AI across multiple departments to advance its mission of delivering accessible, compassionate, high-quality care to every patient.
“Rural healthcare hinges on maximizing every minute of clinician time and every available resource,” said Keith Willey, CIO of VVRMC. “By integrating Commure Ambient AI into our clinical workflows, we’re enabling our providers to spend less time on documentation and more time where they’re needed most – at the patient’s side.”
For a rural health system like VVRMC, adopting this new technology represents a crucial advancement in addressing staffing challenges, physician burnout, and patient access disparities.
“Val Verde Regional Medical Center exemplifies the innovation and resilience of rural healthcare organizations nationwide,” said Ian Shakil, Chief Strategy Officer of Commure. “Their leadership demonstrates that advanced AI doesn’t belong only to large urban systems; it belongs to every community striving to deliver exceptional care.”
VVRMC joins a nationwide cohort of pioneering hospitals and health systems using Commure Ambient AI to document millions of clinician encounters each year, automate coding, and deliver real-time support at the point of care.
About Commure
Commure delivers next-generation AI infrastructure for enterprise health systems, integrating ambient intelligence, agentic AI, and revenue cycle automation on a single platform. Its forward-deployed engineering teams work directly with clinicians and administrators to boost margins, reduce burden, and improve patient engagement. Commure integrates with over 60 EHRs and powers millions of encounters, hundreds of millions of interactions, and tens of billions of dollars in annual claims.
Learn more at Commure.com.
About Val Verde Regional Medical Center
Val Verde Regional Medical Center (VVRMC) is a not-for-profit, community-focused hospital serving Del Rio and the surrounding rural region of southwest Texas. As one of the region’s few full-service medical centers, VVRMC is committed to expanding access to high-quality healthcare, advancing technology, and improving the well-being of the communities it serves.
Learn more at vvrmc.org.
Media Contact
Margot Peterson
m.peterson@commure.com






