Commure Ambient AI Scores High Marks in KLAS First Look Report for Automating Provider Documentation & RCM

MOUNTAIN VIEW, Calif., August 27, 2025 – Commure, a leading healthcare technology company, today announced that its Commure Ambient AI solution has been spotlighted in a 2025 KLAS First Look Report for its ability to dramatically reduce provider documentation burden, improve accuracy, and enhance patient-provider interactions.

The report, based on interviews with a select sample of customers across health systems and clinics, scored Commure Ambient AI a strong 93.3 with 100% of respondents saying they would buy Commure Ambient AI again. Commure Ambient AI earned high marks for its demonstrated ability to reduce documentation time, improve collection rates and decrease denial rates, and positively impact burnout for providers.

“I think [Commure Ambient AI] has improved the quality of life for all our providers, and it has made everybody really happy…The biggest thing is that documentation is the worst part of the job. So, the fact that the tool has made that part easier and has actually improved people’s experience with documentation is huge,” stated a healthcare CEO in the report.

Respondents emphasized Commure’s:

• True ambient scribe technology that enables natural, background note capture during patient encounters, not just “fancy dictation.”

• Customization and advanced AI capabilities, including multilingual conversational support across over 60 languages and specialty-specific templates.

• White-glove support model, with forward-deployed engineers and concierge-level service that accelerates onboarding and integrations.

• Proven outcomes, such as reducing cognitive burden, improving documentation accuracy, and alleviating physician burnout.

One physician noted, “The key strengths of Commure are that they are always at the tip of the spear when it comes to new technology and improving, and that they listen to how the solution is being used and adjust for that. They don’t just leave Commure Ambient AI by itself and hope for the best.”

Commure Ambient AI is part of Commure’s next-generation infrastructure that draws on the company’s roots in RCM and applies a revenue-focused approach with AI solutions spanning patient intake and provider care delivery through to back-office claim and payment. 

“Beyond reducing provider burnout, Commure Ambient AI connects clinical work to financial outcomes of the organization,” said Tanay Tandon, CEO of Commure. “Healthcare is buried under a massive work tax, and Ambient AI is one of the critical tools to solve it. Its true power comes from being part of an end-to-end AI solution with revenue cycle as the backbone.”

The recognition from KLAS adds to Commure’s momentum as the company continues to partner with more than 100 enterprise customers and thousands of small-to-medium-sized healthcare organizations nationwide.

About Commure

Commure delivers next-generation AI infrastructure for enterprise health systems, integrating ambient intelligence, agentic AI, and revenue cycle automation on a single platform. Its forward-deployed engineering teams work directly with clinicians and administrators to boost margins, reduce burden, and improve patient engagement. Commure integrates with over 60 EHRs and powers millions of encounters, hundreds of millions of interactions, and tens of billions of dollars in annual claims. 

Learn more at Commure.com. 

Media Contact:

Dan Warner

pr@commure.com

MOUNTAIN VIEW, Calif., June 25, 2025 – Commure, a leading healthcare technology company, today announced the commercial launch of Commure Agents, AI-powered colleagues built for healthcare. Commure Agents are intelligent, customizable assistants that automate complex tasks, combatting the rise in staffing shortages and reducing healthcare costs. 

Commure Agents function with full EHR integration and are embedded in the entire clinical workflow. These AI assistants automate and streamline key healthcare operations – from patient engagement to care coordination and billing. They handle routine tasks such as answering calls, scheduling appointments, providing patient updates, and managing referrals or prior authorizations. They help ensure smooth transitions by automating preoperative coordination, discharge planning, and follow-ups. Commure Agents also speed up claims processing, reduce denial rates by correcting errors, and flag inefficiencies in the revenue cycle. By offloading time-consuming tasks, Commure Agents help healthcare teams work faster, smarter, and with fewer administrative burdens.

“Healthcare doesn’t need another point solution; it needs a unified platform that can truly transform how care is delivered,” said Tanay Tandon, CEO of Commure. “Commure Agents move beyond copilots and are pioneering the shift to true autopilots, where routine healthcare workflows run seamlessly in the background. They reduce the need for constant clicks, prompts, or human intervention. Unlike copilots that rely on human input at every turn, autopilots – Commure Agents – operate independently, delivering real automation that saves time, reduces errors, and lets care teams focus on what matters most: patients.”

This announcement follows Commure’s recent recognition by Epic with the Toolbox designation for Ambient Voice Recognition, underscoring the company's leadership in deeply integrated, AI-powered solutions that enhance the care experience. Unlike narrow point solutions, Commure’s purpose-built healthcare platform that is deeply integrated with Epic, offers a coordinated, interoperable system that scales across departments and use cases.

Following successful deployments at leading health systems, Commure Agents have already delivered measurable improvements in clinician satisfaction, documentation speed, and operational efficiency. Commure is well-positioned to accelerate adoption across the country’s most forward-thinking healthcare organizations.

This is more than a product launch. It’s the next step in building a future-ready foundation for care delivery at scale.

To learn more, visit: https://www.commure.com/agents. 

About Commure

Commure is simplifying healthcare by co-developing software solutions that address the many complex needs hospitals face. Through a purpose-built platform and a suite of interconnected AI-powered products, Commure streamlines workflows for providers, enhances patient experiences, and empowers administrators to increase hospital efficiency and profitability.

Commure understands that healthcare is not one size fits all, so Commure’s team of engineers collaborate directly with clinicians and healthcare teams to design customized solutions that address their specific needs. In this way, Commure enables health systems to reduce clinician burnout, improve care quality, and lead the healthcare transformation. By unifying and streamlining fragmented systems, we are building the health systems of the future – together. 

Visit us at www.commure.com.

Contact Information

Kaila Grafeman

Public Relations
pr@commure.com

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SAN FRANCISCO - June 19, 2025 — Commure, the fast-growing enterprise Al healthcare technology company powering next-generation infrastructure for providers, today announced it has secured $200 million in growth financing from General Catalyst's Customer Value Fund (CVF). The funding will be used to meet surging demand for Commure's full-stack Al platform, which spans revenue cycle management (RCM), Ambient Al clinical documentation and workflows, and practice management solutions.

The CVF transaction enables Commure to scale investment in growth and go-to-market initiatives without dilution or adding risk to the business. Proceeds will accelerate product innovation, implementation, and go-to-market so that health-system clients can rapidly deploy Commure's technology to realize measurable clinical and financial impact.

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Scaling a High-Growth, Predictable Business

Commure now serves more than 130 health systems across the country, serving hundreds of thousands of clinicians. It powers billions of dollars in annual revenue cycle automations and recently began the nation's largest ambient Al rollout at HCA Healthcare. Annual recurring revenue, in the hundreds of millions, has doubled for three consecutive years. Its portfolio of solutions includes:

• Ambient Documentation and Workflows - real-time note generation, autonomous coding, and clinical guidance that cut after-hours charting, improve documentation quality, and automate post-encounter workflows.
• Al-Powered RCM - a single platform that automates billing workflows end to end, from eligibility, intake, documentation, AR, collections, denials, to payment posting.
• Practice Management OS - a modern, cloud-based operating system with Al agents for patient outreach, scheduling, ongoing engagement, and task orchestration that connects disparate EHRs and technologies into one unified architecture.

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Executive Commentary

"This funding lets us accelerate our reach and impact in healthcare with capital aligned to performance," said Tanay Tandon, CEO of Commure. "We're focused on expanding access to our technology across the U.S. healthcare system."

"Commure is growing with exceptional efficiency and clarity of execution," said Pranav Singhvi, Managing Director and Co-Head of CVF at General Catalyst.

"We're happy to partner with a company that turns customer momentum into durable growth."

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About Commure

Commure is simplifying healthcare by co-developing software solutions that address the many complex needs hospitals face. Through a purpose-built platform and a suite of interconnected Al-powered products, Commure streamlines workflows for providers, enhances patient experiences, and empowers administrators to increase hospital efficiency and profitability.

Commure's team of engineers collaborate directly with clinicians and healthcare teams to design customized solutions that address their specific needs. In this way, Commure enables health systems to reduce clinician burnout, improve care quality, and lead the healthcare transformation. By unifying and streamlining fragmented systems, we are building the health systems of the future - together. Visit us at www.commure.com.

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About General Catalyst's Customer Value Fund

General Catalyst's Customer Value Fund (CVF) provides late-stage companies with a balance sheet for growth. CVF pre-funds companies' sales and marketing and is paid back by a capped share of the cohort of customers acquired, which allows businesses to grow faster while burning less.

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Media Contact:

Kaila Grafeman
Public Relations
pr@commure.com

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San Francisco, CA – May 27, 2025 — Commure announced today a strategic partnership and licensing agreement with QLog, a leading Israeli innovator in real-time location systems (RTLS) and Bluetooth Low Energy (BLE) technologies for healthcare. Under the agreement, QLog technology will power the Strongline Enterprise Visibility Platform (EVP), Commure’s staff duress, RTLS, and smart hospital workflow offering.

QLog brings over eight years of expertise building and deploying RTLS and duress applications in hospital settings around the world. The company holds a foundational patent in the space – WO2022/054055A1, titled “Indoor Real-Time Location System (RTLS) and Method of Operating Thereof” – issued in 2021 and central to many global RTLS implementations.

Strongline currently protects more than 230,000 healthcare professionals across the United States and is the fastest-growing staff safety and RTLS platform in the country. Leading health systems nationwide rely on Strongline to safeguard their staff and optimize location-based workflows.

The collaboration ensures that while a legacy contractual dispute is resolved in the courts, Commure’s Strongline offering, including sales, implementation, and operations, can continue delivering uninterrupted staff duress and RTLS services to hospitals in need.

“This partnership reflects our unwavering commitment to ensuring that frontline caregivers remain protected at all times,” said Dan Warner, SVP and General Manager at Commure. “QLog’s technology is best-in-class, and their deep domain experience makes them an ideal partner as we evolve the Strongline platform into its next chapter with reliability at its core.”

“We are excited to join forces with Commure and support Strongline’s mission to keep healthcare workers safe,” said Amit Lehavi, CEO of QLog. “Our team has spent nearly a decade building precise, scalable RTLS and BLE infrastructure for healthcare, and we look forward to seeing it power Strongline EVP in hospitals across the U.S.”

Strongline EVP powered by QLog will be available to hospitals around the country in the coming weeks. The system will effortlessly integrate and communicate with the BLE devices and beacons at hospitals today.

About Commure
Commure is simplifying healthcare by co-developing software solutions that address the many complex needs hospitals face. Through a purpose-built platform and a suite of interconnected AI-powered products, Commure streamlines workflows for providers, enhances patient experiences, and empowers administrators to increase hospital efficiency and profitability.

Commure understands that healthcare is not one size fits all, so Commure’s team of engineers collaborate directly with clinicians and healthcare teams to design customized solutions that address their specific needs. In this way, Commure enables health systems to reduce clinician burnout, improve care quality, and lead the healthcare transformation. By unifying and streamlining fragmented systems, we are building the health systems of the future – together. www.commure.com.

About QLog
In the complex world of healthcare, simplicity is revolutionary. QLog builds technology that transforms the everyday realities of hospitals into safer, smarter, more connected environments. By harnessing the power of precision engineering and digital innovation, QLog helps healthcare organizations bridge operational gaps, foster real-time collaboration, and reimagine what’s possible in care delivery. www.qlog.co
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Contact Information
Kaila Grafeman
Public Relations
pr@commure.com

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